Terms of Service

1. Acceptance of Terms

1. These Terms apply to all matters relating to your use of the App.
2. We may establish additional rules or guidelines for the App. Such rules form part of these Terms.

2. Registration

1. Registration is completed when you agree to these Terms, apply through our designated method, and we approve your application.
2. We may decline registration without explanation if:
   • False information is provided during registration
   • The applicant has previously violated these Terms
   • We determine registration is inappropriate for other reasons

3. Account Management

1. You are responsible for properly managing your account.
2. You may not transfer, lend, or share your account with any third party.
3. We will consider any login using your registered phone number and password as being made by you.

4. Nature of the App

1. The App is a communication service designed to facilitate safety checks.
2. The App is NOT a medical device, emergency response system, or security system.
3. Safety checks through the App are meant to assist communication between users and do not guarantee user safety.

5. Prohibited Activities

When using the App, you must not:

• Violate laws or public morals
• Engage in criminal activities
• Infringe on intellectual property, privacy, reputation, or other rights of us, other users, or third parties
• Disrupt or interfere with the App's servers or network
• Commercially exploit information obtained through the App
• Interfere with our service operations
• Attempt unauthorized access
• Collect or store personal information of other users
• Use the App for improper purposes
• Cause harm, damage, or discomfort to other users or third parties
• Impersonate other users
• Conduct unauthorized advertising or solicitation on the App
• Provide benefits to anti-social forces
• Engage in other activities we deem inappropriate

6. Service Suspension

1. We may suspend all or part of the App without prior notice if:
   • System maintenance or updates are required
   • Force majeure events (earthquakes, fires, power outages, etc.) make service provision difficult
   • Computer or communication line accidents occur
   • We determine service provision is difficult for other reasons
2. We are not liable for any disadvantage or damage to users or third parties caused by service suspension.

7. Advertisements

1. The App may display advertisements from us or third parties.
2. Advertisement display complies with Google AdMob policies.

8. Usage Restrictions and Account Termination

1. We may restrict your use of the App or terminate your account without prior notice if:
   • You violate any provision of these Terms
   • False information is discovered in your registration
   • You fail to respond to our communications for a certain period
   • The App has not been used for a certain period
   • We determine your use is inappropriate for other reasons
2. We are not liable for any damage caused by actions taken under this section.

9. Withdrawal

You may withdraw from the App through our designated procedure. Withdrawal can be performed through the settings screen in the App.

10. Disclaimer

1. We do not warrant, expressly or implicitly, that the App is free from defects (including safety, reliability, accuracy, completeness, effectiveness, fitness for a particular purpose, security defects, errors, bugs, or rights infringement).
2. We are not liable for any damage arising from the App, except in cases of our willful misconduct or gross negligence.

3. The App is a tool to assist with safety checks and does not guarantee user safety. In emergencies, please contact appropriate emergency services.

4. We do not guarantee that App notifications will be delivered reliably. Notifications may fail due to network conditions, device settings, or other factors.

11. Service Changes

We may change, add to, or discontinue the App's content with prior notice to users, and users agree to this.

12. Changes to Terms

1. We may change these Terms without individual user consent when:
   • The change benefits users generally
   • The change does not contradict the purpose of the App usage agreement and is reasonable considering the necessity, appropriateness of the changed content, and other circumstances
2. We will notify users of changes to these Terms, including the content and effective date, in advance.

13. Personal Information

We handle personal information obtained through App usage in accordance with our Privacy Policy.

14. Communications

Communications between users and us shall be made through our designated methods. Unless you notify us of changes through our designated procedure, we will send communications to your currently registered contact information, which shall be deemed delivered upon sending.

15. Transfer of Rights

You may not transfer or pledge your contractual position or rights/obligations under these Terms to any third party without our prior written consent.

16. Governing Law and Jurisdiction

1. These Terms shall be governed by and construed in accordance with the laws of Japan.
2. Any disputes arising from the App shall be subject to the exclusive jurisdiction of the court having jurisdiction over our headquarters location.

Contact Us

For questions about these Terms, please contact us:

QOOQ, inc.
Contact: Contact Form
Website: https://qooq.co.jp